PERSONAL DATA/GDPR

1. Introduction

Aitheras Luxury Suites ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Personal Data and GDPR page ("Page") describes how we collect, use, and disclose your personal data when you use our website (the "Website") and the ShopBnB application integrated therein (the "App") (collectively, the "Service").

2. What Personal Data We Collect

We collect several types of personal data from and about you, including:

Information you provide directly: This includes information you provide when you create an account, book a listing, submit a review, or contact us. This may include your name, email address, phone number, payment information, and any other information you choose to provide.
Information collected automatically: When you use the Service, we may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing history.

3. How We Use Your Personal Data

We use your personal data to:

Provide and operate the Service
Process your booking requests
Send you transactional emails (e.g., booking confirmations)
Respond to your inquiries and requests
Improve the Service and personalize your experience

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Contract: In some cases, we need to process your data to fulfill our contractual obligations to you, such as processing your booking requests.
Legitimate Interests: We may also process your data for our legitimate interests, such as improving the Service and sending you promotional communications. We will only do this when our interests are not overridden by your data protection rights.
Consent: In some cases, we may ask for your consent to process your data for a specific purpose, such as sending you marketing emails. You can withdraw your consent at any time.

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

6. Your Data Protection Rights

You have certain rights under the GDPR regarding your personal data. These rights include:

The right to access your personal data
The right to rectification of inaccurate personal data
The right to erasure of your personal data
The right to restrict the processing of your personal data
The right to data portability
The right to object to the processing of your personal data

You can exercise these rights by contacting us using the contact information provided below.

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and accidental loss, destruction, or damage. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee the security of your personal data.

8. Third-Party Disclosures

We may share your personal data with third-party service providers who help us operate the Service. These service providers are contractually obligated to keep your data confidential and secure.

We will not share your personal data with any other third party without your consent, except as required by law.

9. International Transfers

Your personal data may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own country. However, we will take steps to ensure that your personal data is treated in accordance with this Page and the GDPR.

10. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal data, please contact us. We will take steps to delete the data from our systems.

11. Changes to this Page

We may update this Page from time to time. We will notify you of any changes by posting the new Page on the Service. You are advised to review this Page periodically for any changes.

12. Contact Us

If you have any questions about this Page or our privacy practices, please contact us at info@aitherasluxurysuites.com