PRIVACY POLICY & COOKIE POLICY

At Aitheras Luxury Suites, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and booking services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect various types of information from you, including:

a. Personal Information: This may include your name, email address, phone number, and billing information when you make a reservation.

b. Log Data: When you use our website, we automatically collect certain information such as your IP address, browser type, operating system, and the pages you visit.

c. Cookies: We use cookies to improve your browsing experience and track your preferences. You can manage cookie settings in your browser.

2. How We Use Your Information

We use your information for the following purposes:

a. Reservation: To process and confirm your bookings.

b. Communication: To communicate with you about your reservations, provide customer support, and send updates or promotional offers if you opt in.

c. Improve Services: To analyze and improve our website, services, and customer experience.

3. Disclosure of Your Information

We may share your information with:

a. Service Providers: Third-party service providers who assist us in operating our website, processing payments, and providing customer support.

b. Legal Compliance: When required by law, to protect our rights, or in response to a legal request.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your data.

5. Your Choices

You can control certain aspects of your personal information:

a. Access: You can request access to the personal information we hold about you.

b. Updates: You can update or correct your personal information by contacting us.

c. Opt-Out: You can opt out of receiving promotional emails by following the instructions in the emails or contacting us.

6. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect or maintain information from anyone under 18.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The updated policy will be posted on our website, and the date of the latest revision will be mentioned at the top.

8. Cookie Policy

This Cookie Policy explains how Aitheras Suites uses cookies and similar tracking technologies on our website.

a. What are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They enable us to recognize your device, remember your preferences, and improve your browsing experience.

b. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the proper functioning of our website and cannot be disabled. They are typically used for authentication, security, and load balancing.
Analytical/Performance Cookies: We use these cookies to analyze how visitors use our website, identify areas for improvement, and monitor website performance. These cookies do not collect personal information.
Functionality Cookies: These cookies remember your preferences (such as language or region) to enhance your user experience. They may also be used to provide specific features you request.
Targeting/Advertising Cookies: We and our advertising partners may use these cookies to deliver relevant advertisements to you based on your interests and browsing history.

c. Your Cookie Choices

You have the option to manage cookies through your browser settings. You can:

Block Cookies: You can set your browser to block some or all cookies. However, please note that this may affect your ability to use certain features of our website.
Delete Cookies: You can delete cookies stored on your device at any time.
Opt-Out of Targeted Advertising: If you wish to opt out of receiving targeted advertising, you can adjust your preferences through the AdChoices or similar tools provided by advertising networks.

d. Third-Party Cookies

Some third-party services on our website may set their own cookies. We have no control over these cookies and recommend reviewing the respective privacy and cookie policies of these third-party providers.

e. Changes to Our Cookie Policy

We may update this Cookie Policy as our practices evolve or in response to legal or regulatory changes. Any changes will be reflected in this policy.

9. Contact Us

If you have any questions or concerns about our Cookie Policy or how we use cookies on our website, please contact us at info@aitheras.gr.